Hosting and support services
Find that your website isn’t working as it should? Links breaking, never ending error 404 page, outdated code, hosting companies not helping and you cannot take it on yourself. Terra Digital offers support and maintenance to help keep customers clicking, products moving, services solid and your team connected to the online world 24/7/365. Give us the broken pieces and let us put them back together.
01/03
Domains & hosting
Terra Digital makes sure your servers don’t crash but we know what to do if they do; due to everyday annoying hacks or unavoidable outages. We deal directly with hosting companies and speak their language, so you don’t have to.
02/03
Website migration
A brand-wide migration can be as simple as updating layout and your web address or as complicated as a rebuild from the ground up. If you’re moving up in the world, increasing services, doubling products, growing your team and need to be functioning on a whole new level of industry then Terra is your helping digital hand.
03/03
Website maintenance
A necessary and regular service that Terra Digital offers to keep clients and their online presence operating at optimum efficiency. A healthy online platform means rigorously checking, re-checking and checking again for any mistakes to make sure your brand has outstanding SEO, functionality, usability and crucial security reviews.
How it works
Discover
The goal of the Terra Digital support team is to review the current structure and future requirements of the client’s brand. Knowing who is responsible for what, why and how allows the Terra support team to tackle even the most complex of support requirements.
Collaborate
Online brand support is complicated and can cause scope creep if not managed accordingly. Implementing the correct service providers, trained professionals to deal with them and an easily adaptable model requires fail safe procedures.
Support
The final stage of support is built on longevity and bespoke solutions that integrate with clientele systems and platforms. Terra support creates solutions which allows clients to focus on revenue, customers and building their brand while the Terra support team handles behind the scenes processes that keeps business booming.